As Columbia’s premier property management firm, we are licensed and uphold the standards for Timely rent collection, accurate reports, prompt and cost-effective repairs, equitable handling of tenant concerns, Proper legal documents, Use of Fair Housing guidelines, Up-to-date information on available units, low application fees, quick response to problems, repair requests, fair and impartial treatment.

As a property manager, we take on the task of overseeing the property, from finding qualified tenants to coordinating renovations. Our application process provides owners with valuable information on each tenant. Our process for rental applications is as follows:

  • Tenant must show at least three times the monthly rental amount in gross income per month. The two most recent paycheck stubs are required.
  • A credit report is completed on each tenant.

  • A national background check on each tenant over the age of 18 is completed.

  • A national eviction record check on each tenant is completed.

  • Rental references from previous landlords are verified.

  • Employment is verified on each tenant.

The Moore Company maintains an escrow account for all security deposits and disbursements, as per the South Carolina Landlord Tenant Act. Our leases and contracts are created using forms approved by the South Carolina Association of REALTORS®.

Once a tenant is approved, and places a deposit, they must move in within 2 weeks. After 24 hours, their deposit becomes nonrefundable. If they do not move in, their deposit will be forfeited to the owner. Inspections on the property are typically done annually, unless otherwise requested. Additionally, we require our maintenance vendors to spot check units as they respond to repair requests to report any issues in the interim.

The Moore Company handles the day-to-day communication with tenants, coordinating repairs, collecting rents, marketing to prospective tenants and more. Our normal business hours are 9am-5pm Monday through Friday. We also have an emergency line for tenants after hours and on weekends when emergency maintenance is needed.

Upon move out, tenants are required to leave the property reasonably clean and free of any damage. Any change to the unit beyond normal wear and tear can be charged to the tenant and taken from their security deposit. The Moore Company disburses owner funds in accordance with our policy. A statement is sent with the disbursement, copies of any invoices for contracted work or materials during that financial period, as well as real time financial reports, are available 24/7 on the owner’s financial portal.

As Columbia’s premier property management firm, we are licensed and uphold the standards for Timely rent collection, accurate reports, prompt and cost-effective repairs, equitable handling of tenant concerns, Proper legal documents, Use of Fair Housing guidelines, Up-to-date information on available units, low application fees, quick response to problems, repair requests, fair and impartial treatment.

As a property manager, we take on the task of overseeing the property, from finding qualified tenants to coordinating renovations. Our application process provides owners with valuable information on each tenant. Our process for rental applications is as follows:

  • Tenant must show at least three times the monthly rental amount in gross income per month. The two most recent paycheck stubs are required.
  • A credit report is completed on each tenant.

  • A national background check on each tenant over the age of 18 is completed.

  • A national eviction record check on each tenant is completed.

  • Rental references from previous landlords are verified.

  • Employment is verified on each tenant.

The Moore Company maintains an escrow account for all security deposits and disbursements, as per the South Carolina Landlord Tenant Act. Our leases and contracts are created using forms approved by the South Carolina Association of REALTORS®.

Once a tenant is approved, and places a deposit, they must move in within 2 weeks. After 24 hours, their deposit becomes nonrefundable. If they do not move in, their deposit will be forfeited to the owner. Inspections on the property are typically done annually, unless otherwise requested. Additionally, we require our maintenance vendors to spot check units as they respond to repair requests to report any issues in the interim.

The Moore Company handles the day-to-day communication with tenants, coordinating repairs, collecting rents, marketing to prospective tenants and more. Our normal business hours are 9am-5pm Monday through Friday. We also have an emergency line for tenants after hours and on weekends when emergency maintenance is needed.

Upon move out, tenants are required to leave the property reasonably clean and free of any damage. Any change to the unit beyond normal wear and tear can be charged to the tenant and taken from their security deposit. The Moore Company disburses owner funds in accordance with our policy. A statement is sent with the disbursement, copies of any invoices for contracted work or materials during that financial period, as well as real time financial reports, are available 24/7 on the owner’s financial portal.

Kristin Van Sant

Property Manager
kvansant@themoorecompany.com
(803) 569-7555

Frequently Asked Questions

  • We advertise your home through multiple resources including the local multiple listing service which syndicates the listing across the internet. Inputting into the local MLS also allows your listing to be seen by more than 3,000 real estate agents. We also hire professional photographers to photograph your home so that it is shown in its best possible light. In addition to the online marketing, we install on-site signage and fliers when necessary

  • We advertise your home through multiple resources including the local multiple listing service which syndicates the listing across the internet. Inputting into the local MLS also allows your listing to be seen by more than 3,000 real estate agents. We also hire professional photographers to photograph your home so that it is shown in its best possible light. In addition to the online marketing, we install on-site signage and fliers when necessary

  • We charge a 10% monthly fee on gross rents. If your unit rents for $1,000 per month, we collect $100 per month. There is also a one-time leasing fee to cover the upfront costs of marketing, screening applicants and renting your property. The leasing fee is equal to 1⁄2 of the first month’s rent and is deducted from your first month’s proceeds. Again, if the unit rents for $1,000 per month, the leasing fee charged to you will be a one-time $500. This is a recurrent fee every time we lease your property unless the same tenant/s renew.

  • We make every effort to have rent collected on time each month. We have an internal collections process which consists of phone calls, email, and letters. In the event we are unable to collect rent, we will handle the eviction and collection process for you as prescribed by any applicable laws and regulations.

  • We handle all maintenance issues on your behalf. Our list of vendors includes topnotch repairmen who can make proper and timely repairs. We will contact you for approval for any repair that costs more than $250 unless we are directed differently by you the owner.
    The cost of repairs will be deducted from the rent amount each month.

  • Yes, you can or cause to have performed your own repairs for non-emergency situations, but they must be completed within 5 days of our office receiving the repair request. Any repairs that require a licensed tradesperson must be completed by someone with the proper license. We always prefer that you let us handle repairs on your behalf.

  • You can access all of your financials 24/7 on the online owner portal that is set up for you. From there you can run reports, track financials and access copies of repair invoices for your records.

  • Get in touch with our property manager Kristin Van Sant by calling 803.569.7555.

Kristin Van Sant

Property Manager
kvansant@themoorecompany.com
(803) 569-7555

Frequently Asked Questions

  • We advertise your home through multiple resources including the local multiple listing service which syndicates the listing across the internet. Inputting into the local MLS also allows your listing to be seen by more than 3,000 real estate agents. We also hire professional photographers to photograph your home so that it is shown in its best possible light. In addition to the online marketing, we install on-site signage and fliers when necessary

  • We pay our owners by direct deposit each month. We deduct any fees and repairs and then transfer the balance to the bank account that you provide.

  • We charge a 10% monthly fee on gross rents. If your unit rents for $1,000 per month, we collect $100 per month. There is also a one-time leasing fee to cover the upfront costs of marketing, screening applicants and renting your property. The leasing fee is equal to 1⁄2 of the first month’s rent and is deducted from your first month’s proceeds. Again, if the unit rents for $1,000 per month, the leasing fee charged to you will be a one-time $500. This is a recurrent fee every time we lease your property unless the same tenant/s renew.

  • We make every effort to have rent collected on time each month. We have an internal collections process which consists of phone calls, email, and letters. In the event we are unable to collect rent, we will handle the eviction and collection process for you as prescribed by any applicable laws and regulations.

  • We handle all maintenance issues on your behalf. Our list of vendors includes topnotch repairmen who can make proper and timely repairs. We will contact you for approval for any repair that costs more than $250 unless we are directed differently by you the owner.
    The cost of repairs will be deducted from the rent amount each month.

  • Yes, you can or cause to have performed your own repairs for non-emergency situations, but they must be completed within 5 days of our office receiving the repair request. Any repairs that require a licensed tradesperson must be completed by someone with the proper license. We always prefer that you let us handle repairs on your behalf.

  • You can access all of your financials 24/7 on the online owner portal that is set up for you. From there you can run reports, track financials and access copies of repair invoices for your records.

  • Get in touch with our property manager Kristin Van Sant by calling 803.569.7555.